High quality shopping sites such as Konga.com often ensure that a customer’s transaction process is safe and your personal information is kept secure. However, here are some tips that we would like to share to protect you from scammers.

1. False emails
Disregard emails asking you for personal information, directing you to a site other than Konga.com or asking you to make payments outside the stipulated Konga payment methods.

2. Sharing of Personal Information
Konga will never request for you to disclose your Konga password, credit card number, or any other personal information. If you’re contacted by anyone for this information either via email or phone call, disregard the request and report the incident to Konga.com for investigation.

3. Payments outside the Konga website
Do not pay for items outside of the Konga site. If a seller contacts you, requesting payment via another method, send an email to us for investigation.

4. Password Protection
It is important to keep your passwords private. Change your password periodically and avoid using the same password for multiple online accounts. Always log out of your account after a complete transaction.

Online Payment Methods Available
Konga.com offers multiple methods to make payments for your order:

• Pay on Delivery (which includes Cash payment and Point of Service (POS) Payment)
• Bank Deposit (to credit Konga Wallet)
• Bank Transfer (to credit Konga Wallet)
• Credit/Debit cards
• Gift Cards

You can click here for more information on accounts, payment methods etc.

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